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Contact FitVille Customer Service

FitVille Phone Numbers and Emails

Toll-Free Number:

  • (888) 342-7501
Call customer service
Send Message

FitVille Emails:

Customer Service
Affiliate Program, App Support, Brand Ambassador Application
Legal
Copyright Infringement Inquiries
Sales/ Reservations
Is this your business?

FitVille Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • FitVille Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call FitVille is 8883427501.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as FitVille may ask you for the following information to identify you as a customer: order id or tracking no.

View full overview ›

How to Contact FitVille?

Most Popular Number:

(888) 342-7501
Total calls: 45 Issues resolved: 2 Last call: Dec 4, 2025

The company has published the FitVille customer service phone number 1-888-342-7501 to consult the support team for issues and inquiries. This toll-free helpline is active to contact the business agent for questions regarding the company services, return policies, sustainability and philanthropy, and product liability disclaimers. The FitVille Shoes phone number is also active for users seeking help with order tracking and shipping. Those consulting the support center to learn about terms of service and payment methods can also call the FitVille customer service number during business hours.

Clients who want to learn about affiliate programs can use the email address affiliate@thefitville.com to contact FitVille customer service. The email support@vajro.com is published to request app support. Users who want to submit a brand ambassador application can email influencer@thefitville.com during business hours. For general inquiries and assistance, contact@thefitville.com is the email address. The company has also published the email ip@whosebilling.com as an alternative to calling the FitVille contact number for copyright infringement inquiries. Lastly, wholesale@thefitville.com is the email to consult for sales and reservations. For an efficient response when emailing, submit a request during business hours.

ByLingplanet Inc. is the company headquarters at 2035 Sunset Lake Road, Suite B-2, Newark, Delaware 19702, United States. FitVille customer service is active at this address to handle client queries and concerns during business hours. Consulting this address is recommended for critical and sensitive matters. However, those who cannot arrive in person can also send a letter for convenience. Customers in China can also consult the respective FitVille Shoes location at CN Warehouse, Room 356, 3rd floor, block B, 1-14 / F, Building 1, Yard 59, Huagong Road, Chaoyang District, Beijing, to discuss their issues and concerns during operational hours.

Clients can download the FitVille app from the Apple App Store, Google Play Store, or the direct links on the company website. This application helps manage product catalogs, purchasing, selling, returns, and accounts. Customers needing help with any of those can contact the business agents through the app. To do so, activate the application on your device using your FitVille login details and contact the support team directly for efficient assistance during business hours.

PissedConsumer Club

Contact Information

FitVille Website:

FitVille Help Center:

Corporate Office Address:

ByLingplanet Inc.
2035 Sunset Lake Road, Suite B-2
Newark, Delaware 19702
United States

Other Info (opening hours):

Other Location:

CN Warehouse

Room 356, 3rd floor,

block B, 1-14 / F, building 1, yard 59,

Huagong Road,

Chaoyang District,

Beijing

More contact details

FitVille Rating Based on 5 Reviews

Rating details

1.3
more details
Product or Service Quality
Website
Exchange, Refund and Cancellation Policy
Value for money

Rating stats

Rating trend

Summary of FitVille Customer Service Calls

45 TOTAL
CALLS
00:51 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FitVille?

Return/ Replace Question:

  • “Returns”
  • “Return shoes and do not know how to do this , I am 72 years old and not a phone or computer person. Can someone please call me and we can do whatever needs to be done over the phone. Thank you!”
  • “Return”

Shipping and Delivery Question:

  • “My shoes never came”
  • “Shipping question”
  • “I did not receive my delivery”

Request for Information Question:

  • “Checking on ORDER”
  • “Order status”
  • “Want to know where my order is”

Product/ Service Question:

  • “Purchase was never received”
  • “Order address”
  • “Problem with slippers”

Activation/ Cancellation Question:

  • “Cancel order placed”
  • “Cancel order placed in error”

Payments and Charges Question:

  • “You have no order listed for me but charged my credit card already”

Refund Question:

  • “Need a refund”

Other Question:

  • “Cheated”
  • “Order shoes for myself”
  • “Not receiving order”

Compare FitVille Customer Service To

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